%PDF-
%PDF-
Mini Shell
Mini Shell
<?
$MESS["SUP_SITE"] = "Site:";
$MESS["SUP_LAST_MESSAGE_DATE"] = "Answer date";
$MESS["CHANGE_STATUS"] = "Do not change ticket status";
$MESS["SUP_HOLD_ON"] = "Request on hold";
$MESS["SUP_DAYS"] = "d.";
$MESS["SUP_HOURS"] = "h.";
$MESS["SUP_MINUTES"] = "min.";
$MESS["SUP_PROBLEM_TIME"] = "Problem time";
$MESS["SUP_FORGOT_TITLE"] = "Please fill in the \"Subject\" field";
$MESS["SUP_FORGOT_MESSAGE"] = "Please fill in the \"Message\" field";
$MESS["SUP_EDIT_RECORD"] = "Ticket # #ID# - #TITLE#";
$MESS["SUP_NEW_RECORD"] = "New trouble ticket";
$MESS["SUP_MENU_SPAM"] = "Spam";
$MESS["SUP_MENU_SPAM_TITLE"] = "Mark ticket as spam";
$MESS["SUP_RECORD"] = "Ticket";
$MESS["SUP_RECORDS_LIST"] = "Trouble tickets list";
$MESS["SUP_CREATE"] = "Created:";
$MESS["SUP_ERROR"] = "Error saving ticket";
$MESS["SUP_GUEST_ID"] = "User in the statistics module";
$MESS["SUP_TIMESTAMP"] = "Modified:";
$MESS["SUP_CLOSE"] = "Closed:";
$MESS["SUP_RESPONSIBLE"] = "Responsible:";
$MESS["SUP_CATEGORY"] = "Category:";
$MESS["SUP_CRITICALITY"] = "Priority:";
$MESS["SUP_DIFFICULTY_COLNAME"] = "Difficulty level:";
$MESS["SUP_TASK_TIME"] = "Task time (min.):";
$MESS["SUP_TITLE"] = "Subject:";
$MESS["SUP_PAGES"] = "Messages";
$MESS["SUP_TIME"] = "Time:";
$MESS["SUP_FROM"] = "From:";
$MESS["SUP_AUTHOR"] = "Author:";
$MESS["SUP_MESSAGE"] = "Message:";
$MESS["SUP_IMAGE"] = "Image";
$MESS["SUP_STATUS"] = "Status:";
$MESS["SUP_MARK"] = "Answer rate:";
$MESS["SUP_CONF"] = "Are you sure you want to delete the message?";
$MESS["SUP_FUA"] = "Message template:";
$MESS["SUP_KB"] = "kB";
$MESS["SUP_USERS"] = "Users";
$MESS["SUP_TECHSUPPORT"] = "helpdesk staff";
$MESS["SUP_USERS_ONLINE"] = "For the last #TIME# the ticket viewed by:";
$MESS["SUP_QUOTE_LINK_DESCR"] = "Quote the selected message portion";
$MESS["SUP_QUOTE_LINK"] = "Quote";
$MESS["SUP_ANSWER"] = "Answer";
$MESS["SUP_THEME"] = "Ticket subject:";
$MESS["SUP_USER"] = "From (user ID):";
$MESS["SUP_SID"] = "(e-mail, phone etc)";
$MESS["SUP_AUTO_CLOSE_TICKET"] = "Close after no<br> responses more than";
$MESS["SUP_DAY"] = "days";
$MESS["SUP_SUPPORT_COMMENTS"] = "Comments";
$MESS["SUP_CREATE_NEW_TICKET"] = "Create a new trouble ticket";
$MESS["SUP_CLOSE_TICKET"] = "Close ticket";
$MESS["SUP_OPEN_TICKET"] = "Open ticket";
$MESS["SUP_UNMARK_TICKET"] = "Unmark spam ticket";
$MESS["SUP_MARK_AS_POSSIBLE_SPAM"] = "Mark as possible spam";
$MESS["SUP_MARK_AS_SPAM"] = "Mark as certain spam";
$MESS["SUP_MARK_AS_SPAM_DELETE"] = "Mark as certain spam and delete";
$MESS["SUP_DELETE_TICKET"] = "Delete ticket";
$MESS["SUP_DELETE_TICKET_CONFIRM"] = "Are you sure you want to delete this ticket?";
$MESS["SUP_MARK_AS_SPAM_DELETE_CONFIRM"] = "Are you sure you want to mark as certain spam and delete this ticket?";
$MESS["SUP_SPAM"] = "spam";
$MESS["SUP_VIEW_SOURCE"] = "Original";
$MESS["SUP_VIEW_SOURCE_ALT"] = "View source email";
$MESS["SUP_EDIT_ALT"] = "Edit message settings";
$MESS["SUP_DELETE_ALT"] = "Delete this message";
$MESS["SUP_HIDDEN_MESSAGE"] = "Hide message,<br>do not notify author:";
$MESS["SUP_DO_NOT_NOTIFY_AUTHOR"] = "Do not notify author:";
$MESS["SUP_HIDDEN"] = "hidden";
$MESS["SUP_LOG"] = "log";
$MESS["SUP_DISCUSSION"] = "Discussion";
$MESS["SUP_LID"] = "Ticket language:";
$MESS["SUP_TRANSLIT"] = "Translit";
$MESS["SUP_TRANSLIT_ALT"] = "Transliterate latin chars to cyrillic chars";
$MESS["SUP_CODE"] = "Code";
$MESS["SUP_CODE_ALT"] = "Display text as a code";
$MESS["SUP_QUOTE"] = "Quote";
$MESS["SUP_QUOTE_ALT"] = "Display text as a quote";
$MESS["SUP_B"] = "B";
$MESS["SUP_B_ALT"] = "Bold";
$MESS["SUP_I"] = "I";
$MESS["SUP_I_ALT"] = "Italic";
$MESS["SUP_U"] = "U";
$MESS["SUP_U_ALT"] = "Underlined";
$MESS["SUP_ATTACH"] = "Attach files";
$MESS["SUP_MORE"] = "More...";
$MESS["SUP_MAX_FILE_SIZE_EXCEEDING"] = "Error! Maximum file size of \"#FILE_NAME#\" is exceeded.";
$MESS["SUP_DOWNLOAD"] = "download";
$MESS["SUP_VIEW_ALT"] = "View file";
$MESS["SUP_DOWNLOAD_ALT"] = "Download file "#FILE_NAME#"";
$MESS["SUP_DATE_AUTO_CLOSE"] = "Auto close date:";
$MESS["SUP_LEFT"] = "#DAYS# days left";
$MESS["SUP_NOT_CHANGE"] = "<not change>";
$MESS["SUP_SET_NULL"] = "<reset>";
$MESS["SUP_SLA"] = "Support level";
$MESS["SUP_OVERDUE_MESSAGES"] = "Overdue messages:";
$MESS["SUP_SLA_RESPONSIBLE_UNDEFINED"] = "Responsible person by default is undefined for selected SLA.";
$MESS["SUP_CATEGORY_RESPONSIBLE_UNDEFINED"] = "Responsible person by default is undefined for selected category.";
$MESS["SUP_RESPONSIBLE_SELECT_BY_SLA_ALT"] = "Set responsible person by default for selected SLA.";
$MESS["SUP_RESPONSIBLE_SELECT_BY_CATEGORY_ALT"] = "Set responsible person by default for selected category.";
$MESS["SUP_ONLINE_TITLE"] = "Online:";
$MESS["SUP_MODE"] = "Mode:";
$MESS["SUP_ANSWER_MODE"] = "answer";
$MESS["SUP_VIEW_MODE"] = "view";
$MESS["SUP_MODE_LEGEND"] = "You need to click the button \"answer\" to start answering.";
$MESS["SUP_AUTHOR_TICKETS"] = "author's tickets";
$MESS["SUP_DIFFICULTY"] = "Difficulty level:";
$MESS["SUP_COUPON"] = "Coupon:";
$MESS["SUP_SALE_ORDER"] = "Web Store:";
$MESS["SUP_SALE_ORDER_LIST"] = "order history";
$MESS["SUP_SPLIT"] = "Create Ticket";
$MESS["SUP_SPLIT_ALT"] = "A new ticket will be created on this message";
$MESS["SUP_SPLIT_MESSAGE_USER_1"] = "Message of #MESSAGE_DATE# moved to a separate ticket #TITLE#";
$MESS["SUP_SPLIT_MESSAGE_LOG_1"] = "Message # #MESSAGE_ID# moved to a separate ticket #TITLE#";
$MESS["SUP_SPLIT_MESSAGE_USER_2"] = "This ticket was created on message of #MESSAGE_DATE# in ticket #TITLE#";
$MESS["SUP_SPLIT_MESSAGE_LOG_2"] = "This ticket was created on message of # #MESSAGE_ID# in ticket #TITLE#";
$MESS["SUP_HIDDEN_MESSAGE_ALT"] = "The ticket will be hidden and visible to techsupport staff only.";
$MESS["SUP_SPLIT_CONFIRM"] = "Are you sure you want to create a new ticket?";
?>
Zerion Mini Shell 1.0