%PDF-
%PDF-
Mini Shell
Mini Shell
<?
IncludeModuleLangFile(__FILE__);
class CAllTicketDictionary
{
function err_mess()
{
$module_id = "support";
@include($_SERVER["DOCUMENT_ROOT"]."/bitrix/modules/".$module_id."/install/version.php");
return "<br>Module: ".$module_id." <br>Class: CAllTicketDictionary<br>File: ".__FILE__;
}
function GetDefault($type, $siteID=SITE_ID)
{
if ($siteID=="all")
{
$siteID = "";
}
$arFilter = array("DEFAULT" => "Y", "TYPE" => $type, "SITE" => $siteID);
$v2 = $v3 = null;
$rs = CTicketDictionary::GetList(($v1="s_dropdown"), $v2, $arFilter, $v3);
$ar = $rs->Fetch();
return $ar["ID"];
}
function GetNextSort($typeID)
{
global $DB;
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetNextSort<br>Line: ";
$strSql = "SELECT max(C_SORT) MAX_SORT FROM b_ticket_dictionary WHERE C_TYPE='".$DB->ForSql($typeID,5)."'";
$z = $DB->Query($strSql, false, $err_mess.__LINE__);
$zr = $z->Fetch();
return intval($zr["MAX_SORT"])+100;
}
function GetDropDown($type="C", $siteID=false, $sla_id=false)
{
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetDropDown<br>Line: ";
global $DB;
if ($siteID==false || $siteID=="all")
{
$siteID = "";
}
$arFilter = array("TYPE" => $type, "SITE" => $siteID);
$v2 = $v3 = null;
$rs = CTicketDictionary::GetList(($v1="s_dropdown"), $v2, $arFilter, $v3);
$oldFunctionality = COption::GetOptionString( "support", "SUPPORT_OLD_FUNCTIONALITY", "Y" );
if( intval( $sla_id ) <= 0 || $oldFunctionality != "Y" || ( $type != "C" && $type!="K" && $type!="M" ) ) return $rs;
switch($type)
{
case "C": $strSql = "SELECT CATEGORY_ID as DID FROM b_ticket_sla_2_category WHERE SLA_ID=" . intval( $sla_id ); break;
case "K": $strSql = "SELECT CRITICALITY_ID as DID FROM b_ticket_sla_2_criticality WHERE SLA_ID=" . intval( $sla_id ); break;
case "M": $strSql = "SELECT MARK_ID as DID FROM b_ticket_sla_2_mark WHERE SLA_ID=" . intval( $sla_id ); break;
}
$r = $DB->Query( $strSql, false, $err_mess . __LINE__ );
while( $a = $r->Fetch() ) $arDID[] = $a["DID"];
$arRecords = array();
while( $ar = $rs->Fetch() ) if( is_array( $arDID ) && ( in_array( $ar["ID"], $arDID ) || in_array( 0,$arDID ) ) ) $arRecords[] = $ar;
$rs = new CDBResult;
$rs->InitFromArray($arRecords);
return $rs;
}
function GetDropDownArray($siteID = false, $SLA_ID = false, $arUnsetType = Array("F"))
{
//M, C, K, S, SR, D, F
global $DB;
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetDropDownArray<br>Line: ";
if ($siteID == false || $siteID == "all")
$siteID = "";
$arFilter = Array("SITE" => $siteID);
$arReturn = Array();
$v2 = $v3 = null;
$rs = CTicketDictionary::GetList(($v1="s_dropdown"), $v2, $arFilter, $v3);
while ($ar = $rs->Fetch())
{
if (in_array($ar["C_TYPE"], $arUnsetType))
continue;
$arReturn[$ar["C_TYPE"]][$ar["ID"]] = $ar;
}
$oldFunctionality = COption::GetOptionString( "support", "SUPPORT_OLD_FUNCTIONALITY", "Y" );
if( intval($SLA_ID) > 0 && $oldFunctionality == "Y" )
{
$SLA_ID = intval($SLA_ID);
$strSql = "SELECT 'M' as C_TYPE, SLA_ID, MARK_ID as DIC_ID FROM b_ticket_sla_2_mark WHERE SLA_ID = ".$SLA_ID."
UNION ALL
SELECT 'K' as C_TYPE, SLA_ID, CRITICALITY_ID as DIC_ID FROM b_ticket_sla_2_criticality WHERE SLA_ID = ".$SLA_ID."
UNION ALL
SELECT 'C' as C_TYPE, SLA_ID, CATEGORY_ID as DIC_ID FROM b_ticket_sla_2_category WHERE SLA_ID = ".$SLA_ID;
$r = $DB->Query($strSql, false, $err_mess.__LINE__);
$arUnset = Array();
while ($ar = $r->Fetch())
{
if ($ar["DIC_ID"] == 0)
continue;
else
$arUnset[$ar["C_TYPE"]][] = $ar["DIC_ID"];
}
if (!empty($arUnset) && !empty($arReturn))
{
foreach ($arReturn as $type => $arID)
{
if (!array_key_exists($type, $arUnset))
continue;
$arID = array_keys($arID);
$arID = array_diff($arID, $arUnset[$type]);
foreach ($arID as $val)
unset($arReturn[$type][$val]);
}
}
}
return $arReturn;
}
// get array of languages related to contract
function GetSiteArray($DICTIONARY_ID)
{
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetSiteArray<br>Line: ";
global $DB;
$DICTIONARY_ID = intval($DICTIONARY_ID);
if ($DICTIONARY_ID<=0) return false;
$arrRes = array();
$strSql = "
SELECT
DS.SITE_ID
FROM
b_ticket_dictionary_2_site DS
WHERE
DS.DICTIONARY_ID = $DICTIONARY_ID
";
$rs = $DB->Query($strSql, false, $err_mess.__LINE__);
while ($ar = $rs->Fetch()) $arrRes[] = $ar["SITE_ID"];
return $arrRes;
}
function GetSiteArrayForAllDictionaries()
{
static $GetSiteArrayForAllDictCache;
if(is_array($GetSiteArrayForAllDictCache))
{
return $GetSiteArrayForAllDictCache;
}
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetSiteArrayForAllDictionaries<br>Line: ";
global $DB;
$GetSiteArrayForAllDictCache = array();
$strSql = "
SELECT
DS.SITE_ID,
DS.DICTIONARY_ID
FROM
b_ticket_dictionary_2_site DS
";
$rs = $DB->Query($strSql, false, $err_mess.__LINE__);
while ($ar = $rs->Fetch())
{
$GetSiteArrayForAllDictCache[$ar["DICTIONARY_ID"]][] = $ar["SITE_ID"];
}
return $GetSiteArrayForAllDictCache;
}
function GetTypeList()
{
$arr = array(
"reference"=>array(
GetMessage("SUP_CATEGORY"),
GetMessage("SUP_CRITICALITY"),
GetMessage("SUP_STATUS"),
GetMessage("SUP_MARK"),
GetMessage("SUP_FUA"),
GetMessage("SUP_SOURCE"),
GetMessage("SUP_DIFFICULTY")
),
"reference_id"=>array(
"C",
"K",
"S",
"M",
"F",
"SR",
"D")
);
return $arr;
}
function GetTypeNameByID($id)
{
$arr = CTicketDictionary::GetTypeList();
$KEY = array_search($id, $arr["reference_id"]);
return $arr["reference"][$KEY];
}
function GetByID($id)
{
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetByID<br>Line: ";
global $DB;
$id = intval($id);
if ($id<=0)
{
return;
}
$by = $order = $is_filtered = null;
$res = CTicketDictionary::GetList($by, $order, array("ID" => $id), $is_filtered);
return $res;
}
function GetBySID($sid, $type, $siteID=SITE_ID)
{
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: GetBySID<br>Line: ";
global $DB;
$v1 = $v2 = $v3 = null;
$rs = CTicketDictionary::GetList($v1, $v2, array("SITE_ID"=>$siteID, "TYPE"=>$type, "SID"=>$sid), $v3);
return $rs;
}
function Delete($id, $CHECK_RIGHTS="Y")
{
$err_mess = (CAllTicketDictionary::err_mess())."<br>Function: Delete<br>Line: ";
global $DB, $APPLICATION;
$id = intval($id);
if ($id<=0)
{
return;
}
$bAdmin = "N";
if ($CHECK_RIGHTS=="Y")
{
$bAdmin = (CTicket::IsAdmin()) ? "Y" : "N";
}
else
{
$bAdmin = "Y";
}
if ($bAdmin=="Y")
{
$DB->Query("DELETE FROM b_ticket_dictionary WHERE ID='$id'", false, $err_mess.__LINE__);
$DB->Query('DELETE FROM b_ticket_dictionary_2_site WHERE DICTIONARY_ID=' . $id, false, $err_mess.__LINE__);
}
}
function CheckFields($arFields, $id = false)
{
$arMsg = Array();
if ( $id ===false && !(array_key_exists('NAME', $arFields) && strlen($arFields['NAME']) > 0) )
{
$arMsg[] = array("id"=>"NAME", "text"=> GetMessage("SUP_FORGOT_NAME"));
}
if ($id !== false)
{
$rs = CTicketDictionary::GetByID($id);
if (!$rs->Fetch())
{
$arMsg[] = array("id"=>"ID", "text"=> GetMessage("SUP_UNKNOWN_ID", array('#ID#' => $id)));
}
}
if ( array_key_exists('SID', $arFields) && preg_match("#[^A-Za-z_0-9]#", $arFields['SID']) )
{
$arMsg[] = array("id"=>"SID", "text"=> GetMessage("SUP_INCORRECT_SID"));
}
elseif (
strlen($arFields['SID']) > 0 && array_key_exists('arrSITE', $arFields) &&
is_array($arFields['arrSITE']) && count($arFields['arrSITE']) > 0
)
{
$arFilter = array(
"TYPE" => $arFields['C_TYPE'],
"SID" => $arFields['SID'],
"SITE" => $arFields['arrSITE'],
);
if (intval($id) > 0)
{
$arFilter['ID'] = '~'.intval($id);
}
$v1 = $v2 = $v3 = null;
$z = CTicketDictionary::GetList($v1, $v2, $arFilter, $v3);
if ($zr = $z->Fetch())
{
$arMsg[] = array(
"id"=>"SID",
"text"=> GetMessage(
'SUP_SID_ALREADY_IN_USE',
array(
'#TYPE#' => CTicketDictionary::GetTypeNameByID($arFields['C_TYPE']),
'#LANG#' => strlen($zr['LID']) > 0? $zr['LID']: $zr['SITE_ID'],
'#RECORD_ID#' => $zr['ID'],
)
)
);
}
}
if (count($arMsg) > 0)
{
$e = new CAdminException($arMsg);
$GLOBALS['APPLICATION']->ThrowException($e);
return false;
}
return true;
}
function Add($arFields)
{
global $DB;
$DB->StartTransaction();
if (!CTicketDictionary::CheckFields($arFields))
{
$DB->Rollback();
return false;
}
CTicketDictionary::__CleanDefault($arFields);
$id = intval($DB->Add('b_ticket_dictionary', $arFields));
if ($id > 0)
{
CTicketDictionary::__SetSites($id, $arFields);
$DB->Commit();
return $id;
}
$DB->Rollback();
$GLOBALS['APPLICATION']->ThrowException(GetMessage('SUP_ERROR_ADD_DICTONARY'));
return false;
}
function Update($id, $arFields)
{
global $DB;
$DB->StartTransaction();
$id = intval($id);
if (!CTicketDictionary::CheckFields($arFields, $id))
{
$DB->Rollback();
return false;
}
CTicketDictionary::__CleanDefault($arFields);
$strUpdate = $DB->PrepareUpdate('b_ticket_dictionary', $arFields);
$rs = $DB->Query('UPDATE b_ticket_dictionary SET ' . $strUpdate . ' WHERE ID=' . $id);
if ($rs->AffectedRowsCount() > 0);
{
CTicketDictionary::__SetSites($id, $arFields);
$DB->Commit();
return true;
}
$DB->Rollback();
$GLOBALS['APPLICATION']->ThrowException(GetMessage('SUP_ERROR_UPDATE_DICTONARY'));
return false;
}
function __CleanDefault(&$arFields)
{
if (
array_key_exists('SET_AS_DEFAULT', $arFields) && $arFields['SET_AS_DEFAULT'] == 'Y' &&
array_key_exists('arrSITE', $arFields) && array_key_exists('C_TYPE', $arFields)
)
{
global $DB;
$arFilter = array(
'TYPE' => $arFields['C_TYPE'],
'SITE' => $arFields['arrSITE']
);
$v1 = $v2 = $v3 = null;
$z = CTicketDictionary::GetList($v1, $v2, $arFilter, $v3);
while ($zr = $z->Fetch())
{
$DB->Update('b_ticket_dictionary', array('SET_AS_DEFAULT' => "'N'"), 'WHERE ID=' . $zr['ID'], '', false, false, false);
}
}
elseif (array_key_exists('SET_AS_DEFAULT', $arFields))
{
$arFields['SET_AS_DEFAULT'] = 'N';
}
}
function __SetSites($id, $arFields)
{
global $DB;
if (!array_key_exists('arrSITE', $arFields))
{
return ;
}
$id = intval($id);
$DB->Query('DELETE FROM b_ticket_dictionary_2_site WHERE DICTIONARY_ID=' . $id);
if (is_array($arFields['arrSITE']) && count($arFields['arrSITE']) > 0)
{
foreach($arFields['arrSITE'] as $sid)
{
$strSql = "INSERT INTO b_ticket_dictionary_2_site (DICTIONARY_ID, SITE_ID) VALUES ($id, '".$DB->ForSql($sid, 2)."')";
$DB->Query($strSql);
}
}
}
}
?>
Zerion Mini Shell 1.0